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- How to order a product
- 1. If you've find favorite items, please put in the basket (Direct order to go beyond the screen, the "Order" and click)
- 2. Product purchase will proceed. Product name and quantity, size, check the fare.
- 3. Please put your order name and address.
- 4. Please select payment method.
- 5. For orders, please check the amount you're willing to pay.
- 6. Payment by Credit Card If you have selected, enter your billing information to payment window after please complete the payment.
- ※ product color, texture, etc. due to the nature of the computer display, the actual colors may look different.
- Contact
- - Address : 12F, 6, Changgyeonggung-ro, Jung-gu, Seoul, Republic of Korea
- - Phone : +82)70.4260.7037
- - e-mail :shop@cheritz.com
- Delivery
- - Shipping Fee
- International shipping fee will vary depending on the shipping company rate basis. (including box weight)
- - Delivery Date
- Normally, it takes about 5~10 business days from your order Product Availability countries, commodity shipping, inventory clearance, etc., depending on the circumstances may vary.
- Starts when the goods shipped, the purchaser, e-mail or My Page> Order Details page can check the shipping information.
- - Attention (Below can be arrived a little late on the day. With that in mind, we are seeking your understanding)
- Customer did order without business hours.
- Our temporary holiday, New Year, summer holidays.
- Shipping congestion, inclement weather conditions and etc.
- Saturdays, Sundays and national holidays for the ordered goods will be shipped the next business day.
- Payments
- - Payments
- Total payments for the Products (including tax / sales tax) + shipping (tax / sales tax included)
- - Payment agent enterprise
- - Shipment status will be sent after payment confirmation is complete.
- Cancel/Exchange/Refund
- We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.
- Please let me know when you return the item.
- ※ Cheritz Market contact for an email address.
- shop@cheritz.com
- - For Cancellation
- You may cancel the order through e-mail application before shipment.
- If you purchase with non-deposit account,you can cancel order in my homepage by yourself before payment.
- If you'd like to cancel order for your own will after shipment,buyer has to bear the shipping fee back and forth.
- - For return and replacement
- If you need to exchange/return goods,please contact us via email or board for application within 7 business days after arrived the product.
- Under the condition of inappropriate size,you can exchange when stock is available.
- Exchange/refund caused by a change of buyer's will,we may charge you handling fee and buyer is responsible for shipping fee back and forth.
- As soon as your application is confirmed,we will inform you corresponding cost.
- Seller is responsible for shipping fee if product is not described as advertisement,defective goods,shipped incorrectly item.
- - Case of impossible return
- non-defective, shipped correctly item
- Doesn’t have any reason for return
- customer tear off the tag, label and price from the product.
- All the items must be unworn and in same condition it was received
- Any scratch and damage by customer
- Products must be returned in the original box or packing
- If you have not follow the return schedule
- For same categories goods,please copy the original item or damaged package
- Personal Information Control Manager [View Privacy Policy]
- - Contact Person : Heetae Lee
- - Phone :+82)70.7260.7037
- - E-mail : plus@cheritz.com
